DOUGLAS W. STORY

23565 Highland Drive

Manhattan. IL 60442

Phone: (815) 478-4522

Cell: (815) 245-0498

E-mall to: Douglas.Story@TNTinc.org

 

 

OBJECTIVES

 

To obtain a position within a growing firm which will allow me to continually advance my technical skills and the enhancement of personal development.

 

QUALIFICATIONS

 

I have supervisory experience with a medium sized organization that has enabled me to improve individual skills and to solve problems within a wide range of tasks.

 

I have served in an administrative capacity in all aspects of network security and user maintenance on a network level.

 

My ability to communicate with people and to discuss their needs gives me the position needed to aid them in defining and accomplishing objectives.

 

I have successfully contributed to the fitness of a large international organization with multi geographical network sites administered from a central location.

 

I have the ability to take charge of a multi platform network for the day to day operations, installation and migration, planning, educating and scheduling necessary to put networks in place and functioning properly.

 

I have used my skills to counsel close associates and co-workers in the use and operations of their home and business computers. I have added software and hardware for them so they may experience the full capabilities of modern technologies.

 

COMPUTER SKILLS

 

CheckPoint FW-1 4.x through CheckPoint Firewall 2000

Windows 3.x through Windows 10 Professional Workstation

Microsoft Office 4.2 through Microsoft Office 2010

Novell NetWare 3.x through Novell NetWare 4.11

Windows NT 3.5 through Windows 2012 Server

Microsoft Exchange Server 5.5

Radius Server

Net Server for USR Dial In

DNS Manager

DHCP Manger

WINS Manager

Unix

MS-DOS 2.1 through 7.0

Cisco IPT Systems

 

INTEREST & ACTIVITIES

 

Started Total Network Technologies Inc

Hold CCSA Certification (Certified CheckPoint Systems Administrator)

Hold Winframe 1.7 System Administration Certification

Hold an Extra Class Amateur Radio Operators License

Hold Private Pilots License

 

 

WORK HISTORY

 

7-15 Present AkzoNobel Chicago, IL

Infrastructure Specialist IV

Manage 6 Support Analysts at remote sites

Helpdesk ticket approver and closer

ROBO backup specialist

Network Engineer

 

5/05-7-15 Total Network Technologies Inc Chicago, IL

at Akzo Nobel, Inc.

President

 

 

7/99-5/05 Atos Origin Chicago, IL

at Akzo Nobel, Inc.

Network Engineer II

Install and maintain Windows NT servers.

Third Level PC/Network Support for 300 + Clients.

Maintain Client Accounts on NT and Associated Systems.

Maintain Unix Based CheckPoint Firewall

Diagnose and Troubleshoot Network problems.

Install and Configure LAN/WAN equipment.

Develop and Manage assigned Projects.

Assist in daily Help Desk/LAN issues.

 

4/98-7/99 Akzo Nobel, Inc. Chicago, IL

LDS Analyst III

Third Level PC/Network Support for 300 + Clients.

Maintain Client Accounts on NT/Novell and Associated Systems.

Maintain PC Platform Images.

Manage First and Second Level Support Staff.

Diagnose and Troubleshoot Network problems.

Install and Configure LAN/WAN equipment.

Develop and Manage assigned Projects.

Assist in daily Help Desk/LAN issues.

 

8/97-4/98 Selectech Services, Inc. Rosemont, IL

PC Specialist

Second Level Support for 300 + Clients.

Configure and Install new computers.

Develop and Implement Computer Images.

Install and Configure LAN/WAN equipment.

Assist in daily Help Desk/LAN issues

 

2/97-8/97 Wilton Industries, Inc. Woodridge, IL

PC/ LAN Technician

Second Level Support for 300 + Clients.

Install and Configure LAN/WAN equipment.

Assist in daily Help Desk/LAN issues.

 

 

9/96-2/97 DTA Technical Services Oakbrook Terrace, IL

Consultant

Help Desk operator for DTA clients.

Process phone and e-mail communication

Install and maintain user-operating stations.